Because eBay is the largest auction site in the world, fraud is common. Criminal-minded users go to this site en masse to take an honest person’s money: something that you can prevent whether you’re a buyer or seller.
Be Descriptive
Describe items honestly and accurately. This prevents buyers from having to return items and leave bad feedback. And if you’re known for listing exactly what you’re selling, a bad buyer – someone who complains when there’s no good reason to – won’t be given nearly as much consideration.
Return Policy
Write and post a clear, fair return policy when you list each item. If buyers know exactly what to expect, they’ll be less likely to complain or leave unwarranted bad feedback.
Payment
Accept PayPal. Both you and the buyer have a record of who’s been paid what. This method also gives you the money shortly after the seller makes the payment: it’s faster and easier than waiting for money orders, or for checks that might not clear.
When to cancel a bid
Don’t hesitate to use the “cancel bid” option if a bad buyer is in the lead. Check up on the highest bidder. If he or she has quite a bit of negative feedback – won’t pay for items, complains frequently, etc. – you can cancel the bid and prevent that user from bidding again.
Track Shipping
Use tracking numbers and shipping insurance. The bad buyer can’t claim that the package never arrived – and accuse you of defrauding him – if he can track the number and see exactly where the package is at any time of the day or night.
Feedback
Always leave positive feedback when things go smoothly. This boosts your reputation as a good seller and encourages your buyer to leave feedback for you as well.
With these tips in mind, you can enjoy the eBay experience whether you’re buying, selling or both. Taking just a few minutes to follow these precautions will enhance the auction experience and improve the odds of a good transaction.
